At Acctvinza ("we," "us," "our"), we operate www.acctvinza.com, Nigeria's #1 Digital Accounts Marketplace. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. INFORMATION WE COLLECT
When you use our website, we may collect:
a) Personal Information You Provide:
- Full Name, Email Address, Phone Number, WhatsApp Number
- Payment information (Bank account details for payouts)
- Account details you list for sale (usernames, account stats - but NOT your passwords until sale is completed via our secure system)
- Information from support chats and emails
b) Automatically Collected Information:
- IP Address, Device Type, Browser Type
- Log files, Cookies, and usage data to improve our website experience
2. HOW WE USE YOUR INFORMATION
We use your information to:
- Create and manage your buyer/seller account
- Process transactions and facilitate account transfers between buyers and sellers
- Process payouts to sellers via our Escrow system
- Provide customer support and resolve disputes
- Prevent fraud, scams, and sale of stolen/hacked accounts
- Send you transaction updates, promotions (you can opt-out anytime)
- Improve our website and services
3. HOW WE SHARE YOUR INFORMATION
We DO NOT sell your personal data. We only share information when necessary:
- With payment processors (Paystack, Flutterwave, Banks) to process payments
- With law enforcement if required by Nigerian law or to prevent fraud
- With buyers/sellers ONLY the necessary information to complete a transaction (e.g., account delivery details)
We never share your password or sensitive login credentials publicly.
4. ESCROW AND DATA SECURITY
We use industry-standard security measures including SSL encryption (HTTPS). All funds are held in Escrow until the buyer confirms the account is received and working. This protects both parties.
However, no online platform is 100% secure. You are responsible for keeping your login credentials safe.
5. COOKIES
Our website uses cookies to keep you logged in, remember your cart, and analyze traffic. You can disable cookies in your browser, but some features may not work properly.
6. YOUR RIGHTS
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Request that we stop sending marketing emails
- Delete your Acctvinza account by contacting us
7. THIRD-PARTY LINKS
Our website may contain links to external platforms (e.g., Facebook, TikTok, Instagram) whose accounts are being sold. We are not responsible for the privacy policies of those platforms.
8. CHILDREN'S PRIVACY
Acctvinza is not intended for users under 18. We do not knowingly collect data from children.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last Updated" date.
10. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
- Website: www.acctvinza.com
- Email: support@acctvinza.com
- WhatsApp: 07041881904
By using www.acctvinza.com, you agree to this Privacy Policy.